AR Caller (US Healthcare Medical Billing end To end Process)

Key Responsibilities:

• Perform outbound calls to US insurance companies to follow up on outstanding Accounts Receivable (A/R).
• Ensure timely collection of payments by effectively managing and prioritizing A/R accounts.
• Handle inquiries via phone and written communication to resolve unpaid or denied medical claims.
• Analyze medical insurance claims and identify reasons for denials or delays.
• Work in alignment with client requirements and project specifications.
• Maintain high-quality standards and ensure all deliverables meet client expectations.
• Collaborate with internal teams to ensure efficient workflow and issue resolution.

Required Skills & Competencies:

• Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members.
• Good analytical and problem-solving skills.
• High energy level with a proactive and self-driven attitude.
• Ability to adapt to organizational culture and work requirements.
• Willingness to work in US shift (night shift).

Eligibility Criteria:

• Any graduate degree.
• Minimum 6 months to 5 years of experience in AR calling within the US Healthcare domain.
• Excellent verbal and written communication skills.
• Immediate joiners preferred.