AR Caller / Sr. AR Caller | US Healthcare

We are hiring for experienced AR Callers / Senior AR Callers with strong knowledge of insurance follow-up, denial management and medical billing.

The role will involve working directly on US healthcare accounts across multiple specialties, identifying reasons for non-payment and taking appropriate action to drive claims toward resolution and payment.

Key Responsibilities

• Follow up with US insurance companies on outstanding and unpaid claims.
• Review AR aging and prioritize accounts based on aging, balance and claim status.
• Investigate denied, rejected, underpaid and pending claims.
• Identify the root cause of non-payment and take appropriate corrective action.
• Work on claim reconsiderations, corrected claims, appeals and payer follow-ups.
• Verify claim status through payer calls and online insurance portals.
• Review EOBs/ERAs and understand denial and adjustment codes.
• Document clear and complete account notes after every follow-up.
• Coordinate with billing, coding, authorization and payment-posting teams when additional action is required.
• Meet productivity and quality expectations while maintaining HIPAA compliance.

Candidate Requirements

• 1-3 years of experience in US Healthcare AR / Medical Billing.
• Hands-on experience with AR Follow-up and Denial Management is mandatory.
• Good understanding of the US healthcare revenue cycle.
• Knowledge of Medicare, Medicaid and commercial insurance claims preferred.
• Ability to understand claim forms, EOBs, denial codes and payer responses.
• Experience working with payer portals and healthcare billing/PM systems.
• Good verbal and written English communication skills.
• Strong analytical and problem-solving skills.
• Candidates who can join immediately or within a short notice period will be preferred.

What We Offer

• Opportunity to work across multiple US healthcare specialties and RCM functions.
• Exposure to complete revenue cycle workflows rather than a limited calling process.
• Performance-based growth opportunities.
• 5-day working week.

Preferred Skills

AR Calling | Accounts Receivable | US Healthcare | Medical Billing | Revenue Cycle Management | RCM | Denial Management | Denial Handling | Insurance Follow-up | Claims Management | AR Follow-up | Physician Billing | Healthcare BPO | EOB | ERA

Interested candidates can apply with their updated resume to [email removed]

Immediate / Early Joiners Preferred