AR Caller/ Senior AR Caller

Greetings From IKS health,

We are hiring candidates for AR callers

Preferred candidate profile

• 1+ years of AR caller Experience is Must
• Must have Inpatient hospital billing exposure.
• Excellent command on communication skill.

Location - Visakhapatnam

Role & responsibilities :

1. Claim Management Follow-up.
2. Denial Management
3. Strong understanding of Hospital billing processes
4. Proficiency in medical billing software & Electronic Health Records (EHR).
5. Medicare DDE is added advantage
6. Review aging reports and prioritize accounts for follow-up based on
7. outstanding balances and timely filing limits. Follow up with insurance payers (Medicare, Medicaid, Commercial, etc.) via calls or portals to check claim status.
8. Analyze denied or underpaid claims, identify root causes, and take corrective actions such as appeals or rebilling.
9. Collaborate with coding, billing, and patient access teams to resolve discrepancies and update account information.
10. Document all follow-up actions and maintain accurate notes in the billing system (e.g., Epic, Cerner, Athena, etc.)
11. Work to reduce A/R days and improve cash collections through proactive resolution strategies.
12. Escalate unresolved issues to Team Lead or Management for intervention.
13. Understand payer-specific guidelines, denial codes, and appeal processes.

Perks:

• 2 way cab facillity
• 5 days working
• Monthly incentives
• Career growth
• CTC as per market standards.

HR contact details :

Sanjana - [phone removed].

Supraja - [phone removed].

Email : [email removed]

Interested candidates can share your updated resume to above mentioned contact .