AR Analyst

Responsibilities:

• Make outbound calls to insurance companies to follow up on pending claims.
• Track claim status, resolve denials/underpayments, and ensure timely collections.
• Escalate unresolved or complex claims to the SME/Team Lead.
• Accurately document all call outcomes and payer responses in the billing system.
• Collaborate with the internal billing team to submit corrected claims and appeals.
• Achieve daily/weekly call productivity and quality targets.
• Stay updated on payer guidelines, claim regulations, and AR processes.