GURUGRAM · INTERNSHIP
Apprentice
AMERICAN EXPRESS
Gurugram · onsite · Posted 1d ago
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Undisclosed0–1 yrsinternshipGurugram
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Section · 01
About this role
American Express Global Commercial Services (GCS) is the leading payment card issuer for businesses in the United States and various international markets and supports business owners and companies with products and services to help them run and grow their businesses.
GCS trainee apprentice will be responsible for supporting GCS India Operations and the role will involve structured training, collaboration, and opportunity to experience the dynamic world of American Express.
Skills and Experience Requirements:
- Graduates in any discipline (preferably Commerce/Business Administration / Economics / Banking and Finance)
- Excellent verbal & written communication skills
- Working knowledge of MS-Office (Excel, PowerPoint, Word)
- Ability to collaborate effectively across all levels of management
- Demonstrate positive attitude, agility, and willingness to learn and develop. Ability to work independently in a fast paced, structured, high-volume environment with minimal supervision
- Strong flexibility/adaptability to manage multiple tasks within stringent time frames while maintaining accuracy
- Must be flexible to work across different shifts
Compliance Language
We back our colleagues and their loved ones with benefits and programs that support their holistic well- being. That means we prioritize their physical, and mental health through each stage of life. Benefits include:
- Cab facility
- Free meals
- Flexible working model with hybrid arrangement
- Training and development opportunities
Offer of contractual employment as an Apprentice with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Apprentices will be required to abide by Blue Box values and always maintain Code of Conduct.
- Manage day-to-day business operations supporting GCS India. Assist teams and leaders in customer deliverables and control related activities to ensure seamless service delivery and control environment
- Ensure adherence to Company policies, Standard Operating Procedures (SOPs), and American Express compliance standards in all operational processes
- Execute tasks in alignment with Service Level Agreements (SLAs) and maintain process quality in line with established guidelines to maintain consistency and accuracy
- Collaborate with cross-functional teams and stakeholders to facilitate the smooth execution of assigned tasks, initiatives, and projects
- Identify process improvement opportunities by recognizing gaps and recommending enhancements to increase efficiency, elevate the client/customer experience and enhance the control environment
- Maintain high-performance standards by ensuring effectiveness, efficiency, and quality in all deliverables
- Provide operational support including developing and maintaining reports, dashboards, presentations and status updates for ongoing activities
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer Experienceservice deliveryoperational supportProcess ImprovementBankingExpress.jsmental healthBackground VerificationCommunication SkillsoperationsAdministrationcomplianceBusiness Operationsfinance
Section · Company
About American Express
AMERICAN EXPRESS
Financial Services
22.8k+
employees
1850
176 years old
Gurgaon / Gurugram, Haryana
India
About
Global payments leader, delivering innovative financial services with $65.9 billion in revenue, empowering consumers and businesses worldwide through trusted products and services.
Industries
Financial ServicesRetailTravel & Tourism / Hospitality
Employee ratings
3,872 reviews
4.1/ 5
Culture
4.1
Career growth
3.3
Work-life
4.1
Employees rate it well for
Work Life Balance518Work Culture500Senior Management332Salary328Career Growth256
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