Apprentice - Operations
Startek · Bhubaneswar · onsite · Posted today
Undisclosed0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage and coordinate operational activities to achieve business objectives.
- Develop and implement process improvements to increase efficiency and productivity.
- Collaborate with cross-functional teams to resolve operational issues and enhance performance.
- Analyze operational data to identify trends and areas for improvement.
- Implement and maintain quality control measures to ensure high standards of service delivery.
- Provide exceptional customer service and support to internal stakeholders.
Job Requirements
- Strong understanding of operational principles and practices.
- Excellent communication, problem-solving, and analytical skills.
- Ability to work effectively in a fast-paced environment and prioritize tasks.
- Strong attention to detail and ability to maintain accurate records.
- Familiarity with operational software and systems is an advantage.
- Ability to learn quickly and adapt to new processes and procedures.
This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Serviceanalytical thinkingservice deliveryQuality ControloperationsOperations Management
About Startek
Startek
BPO
19.8k+
employees
2017
9 years old
Mumbai, Maharashtra
India
About
Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.
Industries
BPOBPO/KPOIT Services & Consulting
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