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    Job · 12531970

    Startek logo

    Apprentice - Operations

    Startek · Gurugram · onsite · Posted 63d ago

    Not disclosed0–1 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    Job Description:

    STARTEK is looking for Apprentice - Operations to join our dynamic team and embark on a rewarding career journey.

    Key Responsibilities:

    • Develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity across all areas of operation.
    • Oversee daily operations, including inventory management, supply chain logistics, production scheduling, and quality control, to meet production targets and customer demand.
    • Monitor key performance indicators (KPIs) and operational metrics to track performance, identify areas for improvement, and implement corrective actions as needed.
    • Lead and motivate a team of operations staff, including supervisors, technicians, and support personnel, to ensure alignment with organizational goals and objectives.
    • Collaborate with cross-functional teams, including sales, finance, and engineering, to coordinate activities and resolve operational issues in a timely manner.
    • Ensure compliance with regulatory requirements, safety standards, and company policies and procedures in all aspects of operations.
    • Identify opportunities for process improvements, cost reduction, and revenue enhancement, and implement initiatives to drive operational efficiency and profitability.
    • Prepare regular reports and presentations for senior management, summarizing operational performance, challenges, and opportunities.

    Sourced from foundit

    Skills

    KPI MonitoringSupply Chain LogisticsProcess ImprovementleadershipInventory ManagementOperations Management

    About Startek

    Startek logo

    Startek

    BPO

    19.8k+

    employees

    2017

    9 years old

    Mumbai, Maharashtra

    India

    About

    Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.

    Industries

    BPOBPO/KPOIT Services & Consulting

    Employee ratings

    9,497 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.5

    Work-life

    2.9

    Employees rate it well for

    Salary1428Senior Management1028Work Environment833Appraisal506Job Security461

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