Apprentice - HR Shared Services (Non-Tech Fresher)

JOB SUMMARY:

This job will require to manage pre-ONB activities of a Talent Co-ordinator. This job will require a broad knowledge base across HR functional areas as a foundation to deliver timely, professional and courteous responses to Recruiter, Hiring Manager and Candidate to provide essential candidate experience. The incumbent will be the customer-facing representative for HR Services and operations. It is imperative that the incumbent possess the skills necessary to perform exceptional customer service, while performing transactions with a high degree of quality, accuracy and in a timely manner in accordance with agreed-upon service level agreements.

ESSENTIAL RESPONSIBILITIES:

Provide courteous, respectful and reliable service to HR customers, including pre-hires, active employees and managers.

Initiate welcome emails, schedule interviews, Initiate BGC via HireRight portal, manage Hiring via workday. Should hold hands-on experience of mentioned skills

Learn and understand HR functional area knowledge and be able to navigate finding and using content within the knowledge base, applying it to resolve inquiries efficiently and accurately. E.g., Referral bonus, OTP etc. Role: HR Onboarding