Apprentice Hiring, NCT

Position Overview

Job Title- Apprentice Hiring, NCT

Location- New Delhi, India

About the programme:

This 12-month apprenticeship, under India's National Apprenticeship Training Scheme, provides valuable on-the-job training Please note, there is no obligation for permanent employment with Deutsche Bank Group upon completion of the Apprenticeship Training tenure.

Role Description

An Apprentice is an employee on a formal apprenticeship programme. Work includes:

• On-the-job learning at the bank with off-the-job learning

• First-hand practical experience and instruction from highly-skilled and qualified employees.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Ensuring DB Service Standards wrt to Customer Service at branches

• Ensure total Compliance of all audit guidelines set by External and Internal OR Auditors with Error Free Processing of transactions.

• Ensure laid down processes are being followed DB internal security standards are followed.

• Ensure strict adherence to all internal and external guidelines (KYC, Anti Money Laundering & Audits).

• All the transactions are carried out with 100% accuracy without errors.

• Ensure complete resolution to all customer queries and complaints.

• Handling scanning activity of documents and transactions.

• Follow Complaint management procedures. Ensure correct and timely resolution of complaints.

• Overall upkeep of the branch lobby as per standard.

Your skills and experience

• Good knowledge of Excel, Word, and Power point presentation.

• Excellent communication skills.

Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we'll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.