Apprentice Global Operations

Job Summary

Responsible for supporting business team in execution of functions related transaction processing, timely response to queries raised, record maintenance, reconciliation, follow internal and regulatory procedures and liaise with other internal stakeholders to ensure smooth processing of transactions.

Job Details

• Position Title: Apprentice
• Corporate Title: Apprentice
• Reporting to: Vice President
• Location: Mumbai
• The duration of apprentice program is 1 year.
• All 5 days work from office.
• Candidates should be open to work in shifts.

Responsibilities

• Perform the duties of Maker for the activities assigned diligently.
• Understand the process/ policies of the Bank and adhere to the needs.
• Work closely with overseas branch to process/execute the transactions as per accuracy/quality standards/SLAs of the Bank.
• Learn the system functions and adhere to the controls.
• Support overseas branch to resolve operational incidents/reporting (if any).
• Provide suggestion(s) to improve/streamline the operational processes.
• Develop and maintain strong stakeholder management with key stakeholders within MUFG.
• Support and resolve customer enquiries and provide excellent customer service.
• Work in partnership with Compliance to understand relevant operational guidelines, MUFG s standard procedures and local regulations and assess the impact on the daily operations workflow.
• Work in partnership with the wider operations team for information sharing and to ensure that transactions are processed accurately and in a timely manner.
• To support developmental projects relating to the Department.

Candidate Profile

• Good in teamwork and a team player
• Graduate in Business, Finance, Marketing, or a related field.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills to deal courteously and effectively with others.
• Ability to work independently and collaboratively in a multicultural environment.
• Adaptability and eagerness to learn and embrace new challenges in a dynamic and fast-paced environment.
• Strong PC skills (MS Office).
• Attention to details.