Appointment Setter

Company Description Plus91 Entertainment Company is a full-service digital marketing and media production company that creates creative content for businesses and organizations. The team produces documentary films, ad films, corporate films, and a wide range of digital marketing assets tailored to client needs. Experienced professionals collaborate closely with clients to bring their vision to life through meaningful, engaging, and captivating content. Plus91 focuses on quality, attention to detail, and delivering solutions that help clients reach their goals. Interested applicants can learn more about the company, explore services, and get in touch through the Plus91 website.
Role Description The Appointment Setter is a full-time, on-site role based in Chennai. This role involves contacting prospective and existing clients, introducing Plus91's services, and setting up appointments for the sales or account management team. The Appointment Setter will manage appointment scheduling calendars, follow up on leads from various marketing channels, and maintain accurate records of interactions and confirmed meetings. Daily responsibilities include making outbound calls, responding to inquiries, qualifying leads, and ensuring a smooth handover to the relevant team members. The role also requires collaborating with colleagues to optimize lead generation efforts and support a positive client experience.
Qualifications

• Strong skills in Setting Appointments and Appointment Scheduling, with the ability to manage calendars and coordinate meeting times efficiently.
• Experience in Lead Generation, including identifying prospects, qualifying leads, and following up through phone, email, or messaging platforms.
• Excellent Communication skills, both verbal and written, to present services clearly and build rapport with diverse clients.
• Customer Service skills to handle inquiries professionally, address concerns, and ensure a positive experience for all contacts.
• Comfort using CRM or lead management tools, basic computer literacy, and familiarity with phone and online communication systems.
• Ability to work on-site in Chennai, manage high call volumes, and meet appointment-setting targets.
• Prior experience in sales support, telecalling, or a similar client-facing role is an advantage.
• High school diploma or equivalent required; additional training or education in marketing, communications, or business is a plus.