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    Job · 22544549

    Globiva logo

    Apply!!! Customer Service Associate-Domestic Voice Process

    Globiva · Delhi · onsite · Posted today

    ₹1.8L - ₹2.2L PA0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job description
    Greetings from Globiva !!

    PROFILE : Customer care executive

    Key responsibilities:

    • Handle customer calls.
    • Respond to customer inquiries via phone, email, or chat.
    • Resolve customer complaints in a professional and timely manner.
    • Maintain customer records and update CRM systems.
    • Meet daily productivity and quality targets

    Eligibility criteria

    • Minimum qualification: 12th Pass/ Graduate
    • Good communication skills.
    • Freshers and experienced candidates are encouraged to apply.

    SALARY

    • Fresher -16.5K
    • Experienced - 18k

    Its depend on the interview. your salary will be decided based on your interview performance

    Interested candidates can share their cv on [phone removed]

    Type: BPM / BPO Department: Customer Success, Service & Operations Employment

    Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate



    Sourced from naukri

    Skills

    Customer Servicecustomer satisfactionCustomer SupportcseCustomer CareInbound ProcessSolving QueriesDomestic BPOInbound CallsCustomer HandlingDomestic Processvoice processInbound Voice ProcessVoice SupportTelecallingBpo VoiceDomestic Calling

    About Globiva

    Globiva logo

    Globiva

    BPO

    3.0k+

    employees

    2017

    9 years old

    Gurgaon/Gurugram, Haryana

    India

    ₹1.8L – ₹2.3L PA

    This role

    About

    Functions as a business process management firm, delivering customized solutions across numerous industries to meet dynamic customer needs.

    Industries

    BPORecruitment

    Employee ratings

    1,936 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.6

    Work-life

    2.9

    Employees rate it well for

    Salary281Senior Management259Work Environment131Work Culture98Office Politics79

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    See all 146 Customer Support jobs in DelhiCustomer Support jobs in IndiaJobs in Delhi

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    Apply!!! Customer Service Associate-Domestic Voice Process · waiting for your command