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    Job · 15064774

    Accenture logo

    Application Tech Support Practitioner

    Accenture · Bengaluru · onsite · Posted 50d ago

    Undisclosed0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    THE WORK: Join us in creating a vibrant environment where you can build knowledge and support others. You will participate in problem-solving discussions that foster collaboration and innovation. Your enthusiasm for Service Desk Management will shine as you engage with various challenges and opportunities. We are excited to see how you can contribute to our mission and help us grow together!Assist in ensuring production systems are available and operating smoothly.Drive incident and outage resolution while maintaining clear communication.Facilitate the restoration of services to the production environment.Establish disaster recovery procedures and uphold data retention practices.HERE''S WHAT YOU WILL NEED:Beginner proficiency in Service Desk Management.Education requirements are not specified for this opportunity.It is advantageous to have prior experience in relevant related skills.BONUS POINTS IF YOU HAVE:Intermediate proficiency in Customer Support.Advanced proficiency in Problem Solving.Expert proficiency in Communication Skills.Master proficiency in Technical Troubleshooting.Intermediate proficiency in Data Analysis.


    Qualification

    Sourced from naukri

    Skills

    Customer SupportService Desk ManagementTroubleshootingTechnical TroubleshootingDisaster recoveryTech SupportCommunication Skillsdata analysis

    About Accenture

    Accenture logo

    Accenture

    IT Services & Consulting

    350k+

    employees

    1989

    37 years old

    Dublin

    Ireland

    About

    Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.

    Industries

    IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting

    Employee ratings

    73,428 reviews

    3.7/ 5

    Culture

    3.7

    Career growth

    2.8

    Work-life

    3.6

    Employees rate it well for

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