Application Tech Support Practitioner
Accenture · Gurugram · onsite · Posted 58d ago
Undisclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
THE WORK:
Join us in creating a vibrant environment where you can build knowledge and support others. You will participate in problem-solving discussions that foster collaboration and innovation. Your enthusiasm for Service Desk Management will shine as you engage with various challenges and opportunities. We are excited to see how you can contribute to our mission and help us grow together!Assist in ensuring production systems are available and operating effectively.Drive incident resolution and facilitate communication during outages.Support the restoration of services in the production environment.Help establish disaster recovery procedures and maintain data retention practices.
HERE''S WHAT YOU WILL NEED:
Beginner proficiency in Service Desk Management.Beginner proficiency in Service Desk Voice Support.It is advantageous to have prior experience in relevant related skills.Bachelor''s Degree in relevant field of studies.
BONUS POINTS IF YOU HAVE:
Intermediate proficiency in Customer Service.Beginner proficiency in Technical Troubleshooting.Intermediate proficiency in Communication Skills.Beginner proficiency in Time Management.Advanced proficiency in Problem Solving.
Qualification
Join us in creating a vibrant environment where you can build knowledge and support others. You will participate in problem-solving discussions that foster collaboration and innovation. Your enthusiasm for Service Desk Management will shine as you engage with various challenges and opportunities. We are excited to see how you can contribute to our mission and help us grow together!Assist in ensuring production systems are available and operating effectively.Drive incident resolution and facilitate communication during outages.Support the restoration of services in the production environment.Help establish disaster recovery procedures and maintain data retention practices.
HERE''S WHAT YOU WILL NEED:
Beginner proficiency in Service Desk Management.Beginner proficiency in Service Desk Voice Support.It is advantageous to have prior experience in relevant related skills.Bachelor''s Degree in relevant field of studies.
BONUS POINTS IF YOU HAVE:
Intermediate proficiency in Customer Service.Beginner proficiency in Technical Troubleshooting.Intermediate proficiency in Communication Skills.Beginner proficiency in Time Management.Advanced proficiency in Problem Solving.
Qualification
Sourced from naukri
Skills
Customer ServiceService Desk ManagementTroubleshootingTechnical TroubleshootingDisaster recoveryIncident ResolutionTech SupportCommunication Skillstime managementVoice Support
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
Industries
IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
Employee ratings
73,428 reviews
3.7/ 5
Culture
3.7
Career growth
2.8
Work-life
3.6
Employees rate it well for
Work Life Balance8779Work Culture7586Salary7496Learning5602Senior Management4852
Find them on