BENGALURU · FULLTIME
Application Support Technician II
AECOM
Bengaluru · onsite · Posted 3d ago
Sourced from
Undisclosed3–7 yrsfulltimeBengaluru
Your match
?
Sign in to see your match score, skill gaps & tailored resume.
Section · 01
About this role
Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your >
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
This role will primarily support the completion of day to day Blackline requests and concerns. Prepare/Generate Blackline reports as well as documenting/maintaining the Blackline admin processes.
- Responsible for ensuring review of requirements for all Blackline support cases
- Monitor & ensure timely and accurate resolution/completion of Blackline support cases
- Prepare and update monthly SLAs for Blackline Support
- Prepare, generate and upload task/account reports in SharePoint
- Prepare quarterly bank matching result report
- May assist in audit-related requirements gathering or maybe assigned some audit tasks.
- Escalate issues and concerns to the Blackline System Administrator for raising Blackline IT Support ticket
- Prepare/maintain DTP processes and incorporate documentation updates as required.
- Monitors new unassigned accounts.
- New Entities for set up in Blackline/Oracle Extract table
- Perform Blackline related tasks as assigned
- Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
- Participate in process improvement initiatives to streamline processes, improve customer experience, and increase productivity.
Additional Information
At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously.
To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.
Sourced from naukri
Let the agent run this one for you.
Tailored resume, auto-apply, and referral lookup — in under 2 minutes.
Section · 02
Skills
Customer Experiencesystem administratorblacklinerequirements gatheringProcess ImprovementconstructionOracle DBApplication SupportOnboardingSharepointIT Supporttechnician
Section · Company
About AECOM
AECOM
Engineering & Construction
4.0k+
employees
1990
36 years old
Dallas
USA
About
AECOM specializes in infrastructure development, focusing on sustainable solutions that uplift communities and address global challenges.
Industries
Engineering & ConstructionIndustrial MachineryManufacturing
Employee ratings
1,975 reviews
4.2/ 5
Culture
4.0
Career growth
3.4
Work-life
4.1
Employees rate it well for
Work Culture234Salary229Job Security179Senior Management166Work Life Balance164
Find them on