{"@context":"https://schema.org","@type":"JobPosting","title":"Application Support Lead","description":"Roles and Responsibility

Provide technical support and guidance to junior team members on complex applications.
Troubleshoot and resolve issues related to software applications, ensuring timely resolution and minimal downtime.
Collaborate with cross-functional teams to identify and implement process improvements.
Develop and maintain documentation of application support processes and procedures.
Participate in training and mentoring programs to enhance team capabilities.
Analyze and report on application performance metrics, providing insights for optimization.

Job Requirements

Strong knowledge of software applications and technologies, including operating systems and databases.
Excellent problem-solving and analytical skills, with the ability to think critically and creatively.
Effective communication and interpersonal skills, enabling collaboration with diverse stakeholders.
Experience in a leadership role, demonstrating strong leadership and management abilities.
Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
Strong attention to detail, focusing on delivering high-quality results and meeting deadlines.

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