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    Job · 18650150

    N R Agarwal Industries Ltd. logo

    Application Support Executive

    N R Agarwal Industries Ltd. · Mumbai · onsite · Posted 30d ago

    ₹2.0L - ₹10.0L PA2–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Key Responsibilities
    • Provide day-to-day support for SAP and Non-SAP applications.
    • Handle incident management, troubleshooting, and issue resolution.
    • Monitor application performance, availability, and system health.
    • Coordinate with business users, IT teams, and external vendors for issue resolution.
    • Analyse recurring issues and support root-cause identification.
    • Ensure timely resolution of application incidents and service requests.
    • Maintain proper documentation of incidents, solutions, and support activities.
    • Support application enhancements, testing, and implementation activities.
    • Ensure adherence to IT support processes and SLA requirements.
    • Assist in maintaining application-related documentation and knowledge repositories.
    Required Skills & Qualifications
    • Graduate/Bachelor's degree in IT, Computer Science, Engineering, or a related field.
    • 3–5 years of experience in application support.
    • Hands-on experience in SAP and/or Non-SAP applications.
    • Knowledge of SAP modules will be an added advantage.
    • Strong troubleshooting and problem-solving skills.
    • Experience in application monitoring and incident management.
    • Good analytical and communication skills.
    • Ability to coordinate effectively with business users and technical teams.
    • Experience in an enterprise application support environment will be preferred.
    Preferred Candidate
    • Candidates currently based in Mumbai will be preferred.
    • Experience in manufacturing/industrial organizations will be an advantage.
    • Candidates with exposure to SAP support and multiple enterprise applications will be preferred
    • Interested Candidates
    • Send your updated CV to: [email removed]
      Contact / WhatsApp: [phone removed]


    Sourced from naukri

    Skills

    TroubleshootingL1 SupportSAP SupportApplication SupportIT Application SupportSoftware SupportERP SupportEnd User Support

    About N R Agarwal Industries

    N R Agarwal Industries Ltd. logo

    N R Agarwal Industries Ltd.

    Pulp & Paper

    1.8k+

    employees

    1993

    33 years old

    Mumbai

    India

    ₹10.9L PA avg

    Avg at N R Agarwal Industries

    ₹2L – ₹10L PA

    This role

    About

    Established in 1993 and engaged in the business of manufacturing quality finished paper products, N R Agarwal Industries Limited pioneered the use of 100% deinked wood free recycled furnish for the same. The Company serves with its high-quality paper products both domestic and international markets. Stewarded by one of the doyens of the industry, Shri R N Agarwal, Chairman & Managing Director, and aptly assisted by a team of qualified professionals, the Company emerged as one of the leading manufacturer of quality producer of Paper & Packaging Board in India. The strong management team comprising personnel with diversified capabilities has helped the Company constantly explore ways and means to enhance offtake, optimize its expenses, widen reach and deploy technologies that has enabled to deliver superior quality products at most cost- competitiveness. Headquartered in Mumbai (India), the Company has its manufacturing facilities located in Vapi and Sarigam, Gujarat. Strengthened by products of superior quality, the Company has made its presence felt in India and the globe. Today, the Company enjoys a market presence in more than 20 countries across the globe in addition to India. Equipped with state-of-the-art machines and ultra-modern technologies across all its manufacturing facilities, the Company has a total manufacturing capacity of 354000 TPA paper as on current date.

    Industries

    Pulp & Paper

    Employee ratings

    10 reviews

    3.4/ 5

    Culture

    3.6

    Career growth

    3.4

    Work-life

    3.6

    Employees rate it well for

    Compensation & Benefits37Company Culture34

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    Application Support Executive · waiting for your command