Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Salesforce Lightning Web Components Good to have skills : NA Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with complex software environments to maintain system reliability and support business continuity through effective problem-solving and timely interventions.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate cross-functional efforts to streamline issue resolution and enhance system performance.
• Mentor junior team members to foster skill development and knowledge sharing.
• Monitor system health and proactively identify potential risks to prevent disruptions.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Salesforce Lightning Web Components.
• Experience in developing and maintaining user interface components using modern web standards.
• Strong understanding of component-based architecture and event-driven programming.
• Ability to troubleshoot and debug complex issues within Salesforce environments.
• Familiarity with integrating Lightning Web Components with backend services and APIs.
• Knowledge of best practices for performance optimization and security within Salesforce applications.

Additional Information:

• The candidate should have minimum 5 years of experience in Salesforce Lightning Web Components.
• This position is based at our Hyderabad office.
• A 15 years full time education is required.

15 years full time education

About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at   www.accenture.com  

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