Application Support Engineer

As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders. Strong grasp of generative and agentic AI, prompt engineering, and AI evaluation frameworks. Ability to align AI capabilities with business objectives while ensuring scalability, responsible use, and tangible value realization.

Responsibilities:

• Act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems.
• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute to key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Facilitate knowledge-sharing sessions to enhance team capabilities.
• Monitor system performance and proactively address potential issues.

Requirements:

• Must-Have Skills: Proficiency in Google Cloud Vertex AI Model Development.
• Strong understanding of cloud computing principles and architecture.
• Experience with machine learning model deployment and management.
• Familiarity with data processing and analysis tools.
• Ability to troubleshoot and resolve technical issues effectively.

Additional Information:

• The candidate should have a minimum of 5 years of experience in Google Cloud Vertex AI Model Development.
• A 15-year full-time education is required.
• 15 years of full-time education