Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Microsoft SQL Server Administration

Good to have skills : NA
Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring the smooth operation of critical applications. The position demands continuous engagement with multiple teams to maintain system stability and support business continuity through effective problem-solving and timely interventions.

Roles Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Collaborate with cross-functional teams to ensure seamless integration and operation of business applications.

Document and communicate findings and resolutions clearly to stakeholders and team members.

Assist in the development and implementation of process improvements to enhance system reliability.

Support junior team members by sharing knowledge and providing guidance when necessary.

Professional Technical Skills:

Must To Have Skills:

Proficiency in Microsoft SQL Server Administration.

Strong knowledge of database performance tuning and optimization techniques.

Experience in backup, recovery, and disaster recovery planning for database environments.

Ability to monitor and troubleshoot database issues to maintain high availability.

Familiarity with security best practices and compliance requirements related to database management.

The candidate should have minimum 3 years of experience in Microsoft SQL Server Administration.

This position is based at our Bengaluru office.

A 15 years full time education is required.

Qualification 15 years full time education