Application Support Engineer

Project Role : Application Support Engineer


Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills : Snowflake Data Warehouse


Good to have skills : NA
Minimum
5 year(s) of experience is required


Educational Qualification : 15 years full time education


Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.


Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Lead efforts to improve system processes and workflows to enhance overall efficiency.

Mentor junior team members to support their professional growth and development.


Professional & Technical Skills:


Must To Have Skills:

Proficiency in Snowflake Data Warehouse.

Strong knowledge of data warehousing concepts and cloud-based data platforms.

Experience in troubleshooting and resolving complex issues within data warehouse environments.

Ability to analyze system logs and performance metrics to identify root causes of problems.

Familiarity with SQL and data integration techniques to support data flow and transformation.

Excellent problem-solving skills with a focus on maintaining high system availability.

The candidate should have minimum 5 years of experience in Snowflake Data Warehouse.

This position is based at our Bengaluru office.

A 15 years full time education is required.


Qualification 15 years full time education