Application Support Engineer
Accord Solutions Pvt. Ltd. · Bengaluru · onsite · Posted 22d ago
Undisclosed3–8 yrsfulltimeSourced from
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About this role
Project Role :Application Support Engineer
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Oracle Integration Cloud Service (ICS)
Good to have skills :NA
Minimum 3 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic work environment.
Roles Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system dependencies and impact of issues.
- Document findings and resolutions to build a knowledge base for future reference.
- Assist in the continuous improvement of support processes and tools.
- Provide timely updates and communicate effectively with stakeholders regarding issue status.
Professional Technical Skills:
Must To Have Skills:
Proficiency in Oracle Integration Cloud Service (ICS).
- Strong troubleshooting and problem-solving abilities related to integration platforms.
- Experience with monitoring and managing cloud-based integration services.
- Ability to analyze logs and system alerts to identify root causes of issues.
- Familiarity with integration patterns and middleware technologies.
- The candidate should have minimum 3 years of experience in Oracle Integration Cloud Service (ICS).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Qualification
15 years full time education
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Oracle Integration Cloud Service (ICS)
Good to have skills :NA
Minimum 3 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic work environment.
Roles Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system dependencies and impact of issues.
- Document findings and resolutions to build a knowledge base for future reference.
- Assist in the continuous improvement of support processes and tools.
- Provide timely updates and communicate effectively with stakeholders regarding issue status.
Professional Technical Skills:
Must To Have Skills:
Proficiency in Oracle Integration Cloud Service (ICS).
- Strong troubleshooting and problem-solving abilities related to integration platforms.
- Experience with monitoring and managing cloud-based integration services.
- Ability to analyze logs and system alerts to identify root causes of issues.
- Familiarity with integration patterns and middleware technologies.
- The candidate should have minimum 3 years of experience in Oracle Integration Cloud Service (ICS).
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Qualification
15 years full time education
Sourced from naukri
Skills
Troubleshootingmiddleware technologiesbusiness systemssystem reliabilityOracle Integration Cloudintegration platformsOracle DBApplication SupportcloudMiddleware
About Accord Solutions
Accord Solutions Pvt. Ltd.
IT Services & Consulting
₹5.2L PA avg
Avg at Accord Solutions
About
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services €” all powered by the world€™s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services €” all powered by the world€™s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
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