Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Microsoft Azure Databricks

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to prioritize and address system issues effectively.
• Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
• Monitor system performance and implement improvements to prevent recurring issues.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Microsoft Azure Databricks.
• Experience with cloud-based data processing and analytics platforms.
• Strong troubleshooting skills in distributed computing environments.
• Ability to analyze logs and system metrics to diagnose complex issues.
• Familiarity with scripting and automation to streamline support tasks.
• Knowledge of data integration and pipeline management within cloud ecosystems.
  
  

Additional Information:

• The candidate should have minimum 7.5 years of experience in Microsoft Azure Databricks.
• This position is based at our Pune office.
• A 15 years full time education is required.