Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Linux Operations

Good to have skills : NA
Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education


Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous engagement with complex environments to maintain system stability and support business continuity through timely resolution of technical challenges.


Roles Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Coordinate cross-functional efforts to streamline issue resolution and improve system reliability.

Mentor junior team members to enhance their technical capabilities and problem-solving skills.

Facilitate communication between stakeholders to ensure alignment on support priorities and system updates.


Professional Technical Skills:

Must To Have Skills:
- Proficiency in Linux Operations.

Strong knowledge of system monitoring and troubleshooting techniques within Linux environments.

Experience with scripting languages to automate routine tasks and improve operational efficiency.

Familiarity with performance tuning and resource management on Linux platforms.

Ability to analyze log files and system metrics to diagnose and resolve issues effectively.

Understanding of network protocols and security principles relevant to Linux-based systems.

The candidate should have minimum 5 years of experience in Linux Operations.

This position is based at our Bengaluru office.

A 15 years full time education is required.


Qualification 15 years full time education