Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Data Engineering

Good to have skills : NA
Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

Job Role Summary

In this role, the candidate will serve as a Monitoring Data Pipeline Engineer, responsible for designing, building, and maintaining robust, scalable, and highly observable data pipelines that ensure reliable data flow across the enterprise. The position emphasizes end to end observability, including metrics, logs, traces, data quality checks, and pipeline performance monitoring??to enable timely diagnostics, proactive issue prevention, and overall operational excellence.

Job Role Responsibilities

Build and maintain monitoring dashboards for data pipelines (latency, failures, SLAs).
Implement distributed tracing and logging across ingestion, processing, and storage layers.
Configure real time alerts using tools like Grafana, Datadog, Azure Monitor, CloudWatch, etc.
Enhance pipeline performance through profiling, optimization, and scalability improvements.
Ensure consistent metadata capture using Data Catalog tools.
Investigate pipeline failures and performance issues.
Conduct RCA and implement preventive automation.
Work closely with Data Engineers, SRE/DevOps, Platform Teams, and Product Owners.
Provide insights into pipeline health to business stakeholders.
Influence the development of platform-wide observability standards.

Job Role Requirements
Bachelor''s/master s degree in computer science or equivalent with score 6 GPA and above
4??8 years of experience in Data Engineering, Observability, or Platform Engineering
Strong understanding of modern data pipelines (batch and streaming).
Experience with at least one cloud ecosystem: Azure / AWS / GCP.
Proficiency in monitoring/observability platforms:
Datadog, Grafana, CloudWatch, Azure Monitor, Dynatrace, etc.
Hands-on experience with: Streaming frameworks (Kafka, Spark Streaming, EventHub, etc.)
Good understanding of CI/CD, Docker, Kubernetes, APIs & Microservices.
Programming/scripting skills in Python, SQL, Bash, or similar
Experienced in modern monitoring tools in IT Ops domain
Proficient in tools for logging, alerting and monitoring onprem/cloud infrastructure, services and performance
Good understanding of analysis, design, implementation, testing, monitoring - SDLC
Strong knowledge of the version control system (e.g. GitHub)
Good database knowledge. Understanding concept of RDBMS i.e. nested queries, records maintenance.
Knowledge of IT Operations space and Site Reliability Engineer job role is an added advantage

Soft skills
Excellent written and verbal communication skills
Agile methodologies and project execution

The candidate should have minimum 5 years of experience in Data Engineering.

This position is based at our Bengaluru office.

A 15 years full time education is required.

Qualification 15 years full time education