Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Java Full Stack Development

Good to have skills : jQuery, Angular

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand system issues and implement effective resolutions.
• Document findings and solutions clearly to support knowledge sharing and future troubleshooting.
• Assist junior team members by providing guidance and support in resolving technical challenges.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Java Full Stack Development.
• Good To Have Skills: Experience with jQuery, Angular.
• Strong understanding of front-end and back-end development processes.
• Experience in debugging and troubleshooting complex software applications.
• Familiarity with software lifecycle management and version control systems.
• Ability to analyze system logs and performance metrics to identify root causes.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Java Full Stack Development.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.