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    Job · 18984586

    BENGALURU · FULLTIME

    Application Support Engineer

    Accenture logo

    Accenture

    Bengaluru · onsite · Posted 28d ago

    Sourced fromNaukri
    Undisclosed5–10 yrsfulltimeBengaluru

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    Section · 01

    About this role

    About The Role 
    Project Role :
    Application Support Engineer



    Project Role Description :
    Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.



    Must have skills :
    Network Infrastructures


    Good to have skills :
    NA
    Minimum

    5 year(s) of experience is required

    Educational Qualification :
  1. 15 years full time education

    Summary:
    As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and diagnosing issues across various critical business systems. This role requires a dynamic approach to identifying problems within multiple components and swiftly implementing solutions to maintain system stability and performance. The position demands continuous engagement with complex environments to ensure seamless operation and support of essential applications that drive business functions.


  2. Additional Information

  3. - Expected to be an SME, collaborate and manage the team to perform.
    - Responsible for team decisions.
    - Engage with multiple teams and contribute on key decisions.
    - Provide solutions to problems for their immediate team and across multiple teams.
    - Coordinate cross-functional efforts to streamline issue resolution and improve system reliability.
    - Mentor junior team members to enhance their technical capabilities and problem-solving skills.
    - Facilitate communication between stakeholders to ensure alignment on support priorities and system updates.

    Must To Have Skills:
    Proficiency in Network Infrastructures.
    - Strong knowledge of network protocols, architecture, and troubleshooting techniques.
    - Experience with monitoring tools and diagnostic utilities to analyze network performance and issues.
    - Ability to design and implement network solutions that support business continuity and scalability.
    - Familiarity with security principles related to network infrastructure to safeguard critical systems.
    - Skilled in collaborating with cross-functional teams to resolve complex technical challenges.


  4. Additional Information- The candidate should have minimum 5 years of experience in Network Infrastructures.
    - This position is based at our Bengaluru office.
    - A 15 years full time education is required.


  5. Qualification15 years full time education
  6. Sourced from naukri

    Section · 02

    Skills

    Issue ResolutionTroubleshootingbusiness systemssystem reliabilitybusiness continuitydiagnosticnetwork protocolsMonitoring ToolsNetwork InfrastructureDesignArchitecture

    Section · Company

    About Accenture

    Accenture logo

    Accenture

    IT Services & Consulting

    350k+

    employees

    1989

    37 years old

    Dublin

    Ireland

    About

    Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.

    Industries

    IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting

    Employee ratings

    73,428 reviews

    3.7/ 5

    Culture

    3.7

    Career growth

    2.8

    Work-life

    3.6

    Employees rate it well for

    Work Life Balance8779Work Culture7586Salary7496Learning5602Senior Management4852

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