Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : Microsoft Azure PaaSMinimum
7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications. The professional collaborates with different teams to maintain system stability and performance, continuously monitoring and analyzing system behavior to prevent disruptions and enhance overall service quality.
Roles Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Coordinate cross-functional efforts to streamline issue resolution and improve system reliability.

Mentor junior team members to foster skill development and knowledge sharing.

Drive continuous improvement initiatives to enhance support processes and operational efficiency.
Professional Technical Skills:
Must To Have Skills:

Proficiency in DevOps.

Good To Have Skills: Experience with Microsoft Azure PaaS.

Strong knowledge of continuous integration and continuous deployment pipelines.

Experience with infrastructure as code and automation tools.

Ability to monitor, troubleshoot, and optimize cloud-based applications and services.

Familiarity with containerization and orchestration technologies.

The candidate should have minimum 7.5 years of experience in DevOps.

This position is based at our Bengaluru office.

A 15 years full time education is required.
Qualification 15 years full time education