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    Job · 18854042

    MUMBAI · FULLTIME

    Application Support Engineer

    Accenture logo

    Accenture

    Mumbai · onsite · Posted 29d ago

    Sourced fromNaukri
    Undisclosed5–10 yrsfulltimeMumbai

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    Section · 01

    About this role

    About The Role 
    Project Role :
    Application Support Engineer



    Project Role Description :
    Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.



    Must have skills :
    Oracle Sales Cloud Incentive Compensation


    Good to have skills :
    NA
    Minimum

    5 year(s) of experience is required

    Educational Qualification :
  1. 15 years full time education

    Summary:
    As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, which will help in enhancing the overall functionality and reliability of the systems you support. Your role will be pivotal in maintaining the integrity of business processes and ensuring that users have a seamless experience with the software applications.


  2. Additional Information

  3. - Expected to be an SME.
    - Collaborate and manage the team to perform.
    - Responsible for team decisions.
    - Engage with multiple teams and contribute on key decisions.
    - Provide solutions to problems for their immediate team and across multiple teams.
    - Facilitate knowledge sharing sessions to enhance team capabilities.
    - Monitor system performance and proactively address potential issues.

  4. Professional Technical Skills:
    - Experience in establish monitor governance processes across multiple Oracle Fusion Incentive Compensation instances.
    - Expertise in Incentive capabilities of Incentive Compensation– Compensation Plan, Payments Life cycle, integrations and data model extensions.
    - Should have experience in
  5. Compensation Plan and Components,
  6. Classification and Credit rules
  7. Transaction Process Management
  8. Workflows/Approvals
  9. Participation management
  10. security
  11. Import/Export
  12. Payment Processing, Payment Plan
  13. Dispute Management
  14. SOAP/REST APIs
  15. User Defined Queries
  16. Formulas
  17. Reports and Dashboards, configuration workbooks
    - Good To have experience in Territory, Quota management
    - Experience in establishing unified design and documentation standards guidelines.
    - Be part of requirement and design discussions for global Oracle fusion incentive compensation implementations to review and approve Compensation Plan and Credit Rule design framework.
    - Good to have experience with other oracle cloud integrated applications like Sales cloud and B2B service cloud.
    Experience in understanding continuous integration and development.


  18. Additional Information- The candidate should have minimum 5 years of experience in Oracle Sales Cloud Incentive Compensation.
    - This position is based at our Mumbai office.
    - A 15 years full time education is required.

    Qualification15 years full time education
  19. Sourced from naukri

    Section · 02

    Skills

    Exportbusiness systemsbusiness processesapisImport Exportincentive compensationPayment ProcessingOracle DBOracle FusionService CloudcloudREST APIImportSalesBusiness OperationsSOAPCi/Cd

    Section · Company

    About Accenture

    Accenture logo

    Accenture

    IT Services & Consulting

    350k+

    employees

    1989

    37 years old

    Dublin

    Ireland

    About

    Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.

    Industries

    IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting

    Employee ratings

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