Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Database Management

Good to have skills : NA

Minimum 2 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
• Document troubleshooting processes and solutions to build a knowledge base for future reference.
• Assist in the development and implementation of system improvements to enhance overall application stability.
• Provide timely updates and reports on issue resolution status to stakeholders.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Database Management.
• Experience in database performance tuning and optimization techniques.
• Strong understanding of database backup, recovery, and security best practices.
• Ability to analyze and troubleshoot complex database issues effectively.
• Familiarity with database monitoring tools and query optimization.
• Knowledge of data integrity and consistency principles within database environments.
  
  

Additional Information:

• The candidate should have minimum 2 years of experience in Database Management.
• This position is based at our PDC3B - SEZ location.
• A 15 years full time education is required.