Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Google Kubernetes Engine

Good to have skills : Google Cloud DevOps Services

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and investigating issues across various components of essential business systems. This role requires a dynamic approach to identifying root causes and implementing effective solutions to maintain system stability and performance. Collaboration with different teams to ensure seamless operations and timely resolution of incidents is a key part of daily activities, contributing to the overall reliability of critical business applications.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure smooth incident management and resolution.
• Document troubleshooting steps and solutions to build a knowledge base for future reference.
• Assist junior team members by sharing knowledge and providing guidance on complex issues.
• Continuously monitor system health and proactively identify potential risks to prevent downtime.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Google Kubernetes Engine.
• Good To Have Skills: Experience with Google Cloud DevOps Services.
• Strong understanding of container orchestration and cluster management.
• Experience in troubleshooting distributed systems and microservices architectures.
• Familiarity with cloud infrastructure and deployment automation.
• Ability to analyze logs and metrics to diagnose and resolve system issues.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Google Kubernetes Engine.
• This position is based at our BDC7A - SEZ office.
• A 15 years full time education is required.