Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : BlueYonder Warehouse Management

Good to have skills : A&D Aftermarket

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that all components function seamlessly. You will also be responsible for documenting solutions and providing support to users, ensuring that their experience with the software is efficient and effective. Your role will require a proactive approach to problem-solving, as you will be tasked with anticipating potential issues and implementing solutions before they impact business operations.

Roles & Responsibilities:

• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Facilitate training sessions for junior team members to enhance their skills and knowledge.
• Monitor system performance and implement improvements to optimize efficiency.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in BlueYonder Warehouse Management.
• Good To Have Skills: Experience with A&D Aftermarket.
• Strong analytical skills to diagnose and resolve software issues.
• Familiarity with system integration and data flow management.
• Ability to work collaboratively in a team-oriented environment.
  
  

Additional Information:

• The candidate should have minimum 7.5 years of experience in BlueYonder Warehouse Management.
• This position is based at our Chennai office.
• A 15 years full time education is required.