Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Salesforce Lightning Web Components

Good to have skills : NA

Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the seamless operation of applications that are vital to business functions. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering exceptional service to stakeholders. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous learning. - Monitor application performance and proactively identify areas for improvement to enhance user experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components. - Strong understanding of web development principles and best practices. - Experience with JavaScript frameworks and libraries. - Familiarity with Salesforce platform features and capabilities. - Ability to troubleshoot and debug complex application issues. Additional Information: - The candidate should have minimum 7.5 years of experience in Salesforce Lightning Web Components. - This position is based at our Coimbatore office. - A 15 years full time education is required.