Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Playwright

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic work environment.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system issues and implement effective resolutions.
- Document findings and solutions clearly to support knowledge sharing and future troubleshooting.
- Assist junior team members by providing guidance and support to enhance their technical skills.
- Continuously monitor system performance and proactively identify potential risks or failures.

Professional & Technical Skills:
-
Must To Have Skills:
Proficiency in Playwright.
- Experience in developing and maintaining automated test scripts using Playwright.
- Strong understanding of web technologies including HTML, CSS, and JavaScript.
- Ability to analyze logs and debug issues within complex software environments.
- Familiarity with continuous integration and deployment pipelines to support automated testing.
- Good communication skills to effectively collaborate with development and operations teams.


Additional Information:
- The candidate should have minimum 3 years of experience in Playwright.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.


Qualification15 years full time education