Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Spring Boot

Good to have skills :NA
Minimum 12 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead efforts to streamline support processes and improve system uptime.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Coordinate cross-functional communication to ensure alignment on issue resolution and system enhancements.

Professional & Technical Skills:
-
Must To Have Skills:
Proficiency in Spring Boot.
- Strong knowledge of application lifecycle management and troubleshooting techniques.
- Experience with monitoring tools and incident management processes.
- Ability to analyze logs and system metrics to diagnose issues effectively.
- Familiarity with integration of Spring Boot applications with databases and external services.
- Competence in scripting and automation to support operational efficiency.


Additional Information:
- The candidate should have minimum 7 years of experience in Spring Boot.
- This position is based at our BDC14A - STPI location.
- A 15 years full time education is required.


Qualification15 years full time education