Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :.Net Full Stack Development

Good to have skills :NA
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:
As an Application Support Engineer, a typical day involves investigating and diagnosing complex issues across various critical business systems. This role requires a proactive approach to identifying problems and delivering timely solutions to ensure system stability and performance. The position demands continuous monitoring and collaboration with different teams to maintain seamless operations and support business continuity.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system behavior and provide effective support.
- Document and communicate findings and resolutions clearly to stakeholders.
- Assist in the development and implementation of process improvements to enhance system reliability.
- Support junior team members by sharing knowledge and providing guidance when necessary.

Professional & Technical Skills:
-
Must To Have Skills:
Proficiency in .Net Full Stack Development.
- Experience with front-end and back-end development frameworks related to .Net technologies.
- Strong problem-solving skills with the ability to analyze and troubleshoot software issues.
- Familiarity with database management and query optimization.
- Understanding of software development lifecycle and version control systems.
- Ability to work with APIs and integrate third-party services.


Additional Information:
- The candidate should have minimum 2 years of experience in .Net Full Stack Development.
- This position is based at our M2B - STPI office.
- A 15 years full time education is required.


Qualification15 years full time education