Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Document and Reporting Compliance
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance, troubleshooting complex scenarios, and collaborating with different teams to maintain system reliability and efficiency throughout the day.

Roles Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize business disruption.
- Document and communicate findings and solutions clearly to stakeholders and team members.
- Assist in the continuous improvement of support processes and tools to enhance service delivery.
- Provide guidance and support to junior team members to foster knowledge sharing and skill development.

Professional Technical Skills:
- Must To Have Skills: Proficiency in SAP Document and Reporting Compliance.
- Strong analytical and problem-solving abilities to diagnose and resolve complex system issues.
- Experience with monitoring and troubleshooting enterprise software applications.
- Ability to work effectively in a fast-paced environment while managing multiple priorities.
- Excellent communication skills to interact with technical and non-technical stakeholders.
- Familiarity with business process workflows and their impact on system performance.
- The candidate should have minimum 3 years of experience in SAP Document and Reporting Compliance.
- This position is based at our Pune office.
- A 15 years full time education is required.




Qualification
15 years full time education