Application Support Engineer

Project Role : Application Support Engineer


Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills : Security Risk and Audit Operations


Good to have skills : NA
Minimum
0-2 year(s) of experience is required


Educational Qualification : 15 years full time education


Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and collaborating with different teams to ensure smooth and uninterrupted operations. The position demands attentiveness to detail and a commitment to maintaining the reliability and performance of critical applications that support business functions.


Roles & Responsibilities:

Expected to build knowledge and support the team.

Participate in Problem Solving discussions.

Assist in documenting and communicating findings to relevant stakeholders to facilitate resolution.

Collaborate with cross-functional teams to enhance system stability and performance.

Support junior team members by sharing insights and providing guidance on troubleshooting techniques.


Professional & Technical Skills:


Must To Have Skills:

Proficiency in Security Risk and Audit Operations.

Strong analytical skills to investigate and resolve software issues effectively.

Ability to work with various monitoring tools and diagnostic utilities to track system health.

Good communication skills to clearly articulate technical problems and solutions.

Familiarity with risk assessment methodologies and audit processes related to software systems.

The candidate should have minimum 0-2 years of experience in Security Risk and Audit Operations.

This position is based at our Chennai office.

A 15 years full time education is required.


Qualification 15 years full time education