Application Support Engineer

Project Role : Application Support Engineer


Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.


Must have skills : BlueYonder Warehouse Management


Good to have skills : AD Aftermarket
Minimum
5 year(s) of experience is required


Educational Qualification : 15 years full time education


Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, which will help in enhancing the overall functionality and reliability of the systems you support. Your role will be pivotal in maintaining the integrity of business processes and ensuring that any disruptions are addressed promptly and efficiently.


Roles Responsibilities:

Expected to be an SME.

Collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Facilitate knowledge sharing sessions to enhance team capabilities.

Monitor system performance and proactively identify areas for improvement.


Professional Technical Skills:


Must To Have Skills:

Proficiency in BlueYonder Warehouse Management.

Good To Have Skills: Experience with AD Aftermarket.

Strong analytical skills to diagnose and resolve software issues.

Familiarity with system integration and data flow management.

Ability to work collaboratively in a team-oriented environment.

The candidate should have minimum 5 years of experience in BlueYonder Warehouse Management.

This position is based at our Chennai office.

A 15 years full time education is required.


Qualification 15 years full time education