COIMBATORE · FULLTIME
Application Support Engineer
Accenture
Coimbatore · onsite · Posted 41d ago
Sourced from
Undisclosed2–7 yrsfulltimeCoimbatore
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Section · 01
About this role
About The Role
Project Role :Application Support Engineer
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :
ServiceNow Software Asset Management (SAM)
Good to have skills :NA
Minimum
2 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:
As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and reliability of the systems in place.
Additional Information
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and procedures to enhance team knowledge.
- Engage in continuous learning to stay updated with the latest technologies and best practices.
Must To Have Skills:
Proficiency in ServiceNow Human Resource Service Delivery (HRSD).
- Strong analytical and problem-solving skills to diagnose and resolve issues effectively.
- Experience with system integration and data management within HR service delivery platforms.
- Familiarity with ITIL processes and best practices in service management.
- Ability to communicate technical information clearly to non-technical stakeholders.
Additional Information- The candidate should have minimum 2 years of experience in ServiceNow Human Resource Service Delivery (HRSD).
- This position is based at our Coimbatore office.
- A 15 years full time education is required.
Qualification15 years full time education
Project Role :Application Support Engineer
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :
ServiceNow Software Asset Management (SAM)
Good to have skills :NA
Minimum
2 year(s) of experience is required
Educational Qualification :
Summary:
As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and reliability of the systems in place.
Additional Information
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and procedures to enhance team knowledge.
- Engage in continuous learning to stay updated with the latest technologies and best practices.
Must To Have Skills:
Proficiency in ServiceNow Human Resource Service Delivery (HRSD).
- Strong analytical and problem-solving skills to diagnose and resolve issues effectively.
- Experience with system integration and data management within HR service delivery platforms.
- Familiarity with ITIL processes and best practices in service management.
- Ability to communicate technical information clearly to non-technical stakeholders.
Additional Information- The candidate should have minimum 2 years of experience in ServiceNow Human Resource Service Delivery (HRSD).
- This position is based at our Coimbatore office.
- A 15 years full time education is required.
Qualification15 years full time education
Sourced from naukri
Section · 02
Skills
ServicenowService Managementbusiness systemsservice deliveryAsset Managementsystem integrationsoftware asset managementHRData ManagementoperationsBusiness Operations
Section · Company
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
Industries
IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
Employee ratings
73,428 reviews
3.7/ 5
Culture
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Career growth
2.8
Work-life
3.6
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