Application Support Engineer

Overview:

• We are seeking a highly skilled and experienced Application/Production Support to join our team in Chennai. The ideal candidate will have a strong background in application and production support, with expertise in Linux and SQL. Experience in the Capital Market, Trading, or BFSI domain is highly preferred.
• Key Responsibilities:
• Application Support: Provide end-to-end support for applications, including troubleshooting, issue resolution, and performance optimization.
• Production Support: Monitor production systems, ensure stability, and address any issues that arise.
• Incident Management: Manage and resolve incidents, ensuring minimal disruption to business operations.
• Collaboration: Work closely with development teams, business analysts, and other stakeholders to understand application requirements and ensure smooth deployments.
• Documentation: Maintain comprehensive documentation of system configurations, processes, and procedures.
• Continuous Improvement: Identify areas for improvement and implement best practices to enhance system performance and reliability.
• On-Call Support: Provide on-call support as needed to address critical issues outside regular working hours.

Mandatory Skills:

• Technical Expertise: Strong experience with Linux and SQL.
• Background: Proven experience in Application/Production Support roles.
• Domain Knowledge: Experience in Capital Markets, Trading, or BFSI sectors is highly desirable.
• Problem-Solving: Excellent troubleshooting and analytical skills.
• Communication: Strong verbal and written communication skills.

Preferred Qualifications:

• Certifications: Relevant certifications in Linux, SQL, or ITIL.
• Education: Bachelor's degree in Computer Science, Information Technology, or related field.