Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : DevOps

Good to have skills : NA
Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:
As a DevOps Lead, they will beworking as an SME. The ideal candidate will have strong expertise in infrastructure automation, CI/CD pipeline implementation, cloud platforms. This role requires hands-on technical ownership, the ability to work in a 24x7 support environment when required, and experience driving automation initiatives across enterprise infrastructure.

Roles Responsibilities:

Design, build, and maintain CI/CD pipelines for application and infrastructure deployments.

Develop and manage infrastructure automation using Ansible Tower and Ansible playbooks.

Administer and optimize GitHub repositories, branching strategies, and DevOps workflows.

Develop automation scripts using Python, Shell scripting, and YAML.

Automate deployment, configuration management, and operational tasks.

Manage and support cloud infrastructure function AWS and Azure environments.

Collaborate with development, infrastructure, and security teams to improve release processes and platform reliability.

Troubleshoot production issues and provide root cause analysis.

Participate in 24x7 on-call/support rotations as required.

Continuously improve DevOps practices, automation, monitoring, and operational efficiency.

Professional Technical Skills:

Strong hands-on experience with Ansible Tower and Ansible automation.

Expertise in GitHub, version control, and repository management.

Strong knowledge of DevOps toopls

Experience designing and maintaining CI/CD pipelines.

Proficiency in Python, Shell scripting (Bash), and YAML.

Experience with infrastructure and configuration automation.

Hands-on experience with cloud platforms, including AWS and Microsoft Azure.

Knowledge of monitoring, logging, and deployment best practices.

Strong troubleshooting and analytical skills.

68 years of relevant DevOps experience.

Minimum 15 years of full-time education.

Hands-on expertise in Ansible Tower, GitHub, Linux, Automation, CI/CD Pipelines, Python, YAML, and Shell Scripting.

Experience working with AWS and Azure cloud platforms.

Must be comfortable working as an SME

Must be willing to participate in 24x7 support/on-call rotations.

Qualification 15 years full time education