Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP ABAP Development for HANA

Good to have skills : Energy
Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and ensuring smooth operation of critical applications. The position demands continuous monitoring, troubleshooting, and collaborating with different teams to maintain system stability and performance, thereby supporting the overall business objectives effectively and efficiently.

Roles Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Coordinate with cross-functional teams to ensure timely resolution of application issues.

Mentor junior team members to enhance their problem-solving skills and technical knowledge.

Drive continuous improvement initiatives to optimize support processes and system reliability.

Professional Technical Skills:

Must To Have Skills:

Proficiency in SAP ABAP Development for HANA.

Strong knowledge of debugging and troubleshooting techniques within SAP environments.

Experience in analyzing system logs and performance metrics to identify root causes.

Ability to work with database technologies and optimize HANA-specific queries.

Familiarity with integration points between SAP modules and external systems.

Excellent problem-solving skills with a focus on delivering sustainable solutions.

The candidate should have minimum 5 years of experience in SAP ABAP Development for HANA.

This position is based at our Bengaluru office.

A 15 years full time education is required.

Qualification 15 years full time education