Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP BusinessObjects Data Services

Good to have skills : NA
Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education


Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous interaction with different teams to understand system intricacies and deliver timely solutions that maintain business continuity and enhance system reliability.


Roles Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Coordinate with stakeholders to prioritize and address system issues effectively.

Mentor junior team members to develop their problem-solving and technical skills.

Monitor system performance and recommend improvements to prevent future disruptions.


Professional Technical Skills:

Must To Have Skills:
- Proficiency in SAP BusinessObjects Data Services.

Strong knowledge of data integration, transformation, and migration processes.

Experience in troubleshooting and resolving complex application issues.

Familiarity with database management and query optimization techniques.

Ability to analyze logs and system metrics to identify root causes of problems.

Excellent communication skills to collaborate with cross-functional teams.

The candidate should have minimum 5 years of experience in SAP BusinessObjects Data Services.

This position is based at our Hyderabad office.

A 15 years full time education is required.


Qualification 15 years full time education