Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP CO Management Accounting

Good to have skills : NA
Minimum 7.5 year(s) of experience is required

Educational Qualification : 15 years full time education


Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to maintain system stability and support business continuity through effective problem-solving and timely interventions.


Roles Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Lead efforts to improve system performance and reliability by identifying root causes and implementing corrective actions.

Facilitate knowledge sharing and mentoring within the team to enhance overall technical capabilities.

Coordinate with stakeholders to prioritize issues and ensure alignment with business objectives.


Professional Technical Skills:

Must To Have Skills:
- Proficiency in SAP CO Management Accounting.

Strong analytical skills to diagnose and troubleshoot complex system issues.

Experience in managing and supporting enterprise resource planning systems.

Ability to work collaboratively with cross-functional teams to resolve technical challenges.

Excellent communication skills to document issues and solutions clearly and effectively.

Familiarity with system monitoring tools and incident management processes.

The candidate should have minimum 7.5 years of experience in SAP CO Management Accounting.

This position is based at our Pune office.

A 15 years full time education is required.


Qualification 15 years full time education