Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Playwright, Selenium

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand system issues and implement effective resolutions.
• Document findings and solutions clearly to support knowledge sharing and future troubleshooting.
• Assist junior team members by providing guidance and support in resolving technical challenges.
• Continuously monitor system performance to proactively detect and address potential disruptions.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Playwright, Selenium.
• Strong experience in automated testing frameworks and tools related to Playwright.
• Ability to design, develop, and maintain test scripts to ensure software quality.
• Familiarity with debugging and troubleshooting techniques for web applications.
• Understanding of continuous integration and continuous deployment processes.
• Experience in analyzing logs and system outputs to identify root causes of issues.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in Playwright.
• This position is based at our PDC5A - SEZ location.
• A 15 years full time education is required.