Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Planning and Budgeting (EPBCS)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by diligently investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic business environment.

Roles Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and solutions clearly to support knowledge sharing and future reference.
- Assist in the implementation of system updates and enhancements to improve overall functionality.
- Support junior team members by sharing knowledge and providing guidance when necessary.

Professional Technical Skills:
- Must To Have Skills: Proficiency in Oracle Planning and Budgeting (EPBCS).
- Strong analytical and problem-solving abilities related to enterprise performance management systems.
- Experience in diagnosing and resolving software issues within integrated business applications.
- Familiarity with system monitoring tools and techniques to ensure application stability.
- Ability to communicate technical information effectively to both technical and non-technical stakeholders.
- Knowledge of data integration and workflow processes within planning and budgeting environments.
- The candidate should have minimum 3 years of experience in Oracle Planning and Budgeting (EPBCS).
- This position is based at our Chennai office.
- A 15 years full time education is required.




Qualification
15 years full time education