Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : AWS Glue
Good to have skills : PySpark
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and diagnosing issues across various critical business system components. This role requires a dynamic approach to identifying root causes and implementing effective solutions to maintain system stability and performance. The position demands continuous collaboration with different teams to ensure seamless operation and timely resolution of challenges that impact business processes.

Roles Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to prioritize and address system issues efficiently.
- Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
- Drive continuous improvement initiatives to optimize support processes and system reliability.

Professional Technical Skills:
- Must To Have Skills: Proficiency in AWS Glue.
- Good To Have Skills: Experience with PySpark.
- Strong knowledge of cloud data integration and ETL processes.
- Ability to troubleshoot complex data workflows and system interactions.
- Experience in monitoring and maintaining data pipelines in a cloud environment.
- Familiarity with scripting and automation to streamline support tasks.
- The candidate should have minimum 5 years of experience in AWS Glue.
- This position is based at our CDC2A - SEZ office.
- A 15 years full time education is required.




Qualification
15 years full time education