Application Support Engineer
Accenture · Bengaluru · onsite · Posted 47d ago
Undisclosed3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Field Service Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications and supporting business continuity. The position demands continuous monitoring, analysis, and collaboration with different teams to maintain system integrity and performance, while adapting to evolving challenges in a fast-paced environment.
Roles Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize downtime.
- Document and communicate findings and solutions clearly to stakeholders and team members.
- Assist in the development and implementation of process improvements to enhance system reliability and user experience.
Professional Technical Skills:
- Must To Have Skills: Proficiency in SAP Field Service Management.
- Strong problem-solving skills with the ability to analyze complex system issues and provide effective solutions.
- Experience in monitoring and maintaining enterprise software applications to ensure optimal performance.
- Ability to work collaboratively within a team environment and communicate technical information clearly.
- Familiarity with software troubleshooting methodologies and tools relevant to enterprise service management.
- The candidate should have minimum 3 years of experience in SAP Field Service Management.
- This position is based at our BDC6F - SEZ office.
- A 15 years full time education is required.
Qualification
15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Field Service Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications and supporting business continuity. The position demands continuous monitoring, analysis, and collaboration with different teams to maintain system integrity and performance, while adapting to evolving challenges in a fast-paced environment.
Roles Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize downtime.
- Document and communicate findings and solutions clearly to stakeholders and team members.
- Assist in the development and implementation of process improvements to enhance system reliability and user experience.
Professional Technical Skills:
- Must To Have Skills: Proficiency in SAP Field Service Management.
- Strong problem-solving skills with the ability to analyze complex system issues and provide effective solutions.
- Experience in monitoring and maintaining enterprise software applications to ensure optimal performance.
- Ability to work collaboratively within a team environment and communicate technical information clearly.
- Familiarity with software troubleshooting methodologies and tools relevant to enterprise service management.
- The candidate should have minimum 3 years of experience in SAP Field Service Management.
- This position is based at our BDC6F - SEZ office.
- A 15 years full time education is required.
Qualification
15 years full time education
Sourced from naukri
Skills
SAPUx DesignTroubleshootingbusiness systemssystem reliabilitybusiness continuityfield service managementsoftware troubleshootingEnterprise SoftwareApplication SupportEnterprise Service Management
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
Industries
IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
Employee ratings
73,428 reviews
3.7/ 5
Culture
3.7
Career growth
2.8
Work-life
3.6
Employees rate it well for
Work Life Balance8779Work Culture7586Salary7496Learning5602Senior Management4852
Find them on