Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP BTP Datasphere

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, your day involves acting as a software detective, diligently investigating and resolving issues across various components of essential business systems. You will engage in dynamic problem-solving activities, ensuring the smooth operation and reliability of critical applications. Your role requires a proactive approach to identifying challenges and delivering timely solutions that support business continuity and efficiency.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to enhance system performance and reliability.
• Document and communicate findings and resolutions clearly to stakeholders.
• Assist in the continuous improvement of support processes and tools.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in SAP BTP Datasphere.
• Strong analytical and troubleshooting abilities related to SAP BTP Datasphere environments.
• Experience in monitoring and maintaining cloud-based business applications.
• Ability to work with complex system architectures and integrate multiple components.
• Effective communication skills to interact with technical teams and business users.
• Familiarity with incident management and problem resolution methodologies.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in SAP BTP Datasphere.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.